The purchase of any travel services offered by Punto Dolce Tours constitutes a
contractual arrangement between you and Punto Dolce and represents your
acceptance of the Punto Dolce Terms & Conditions set out herein. Please ensure
that you read carefully and understand these Terms & Conditions prior to booking.
RESERVATION AND FINAL PAYMENT
- We require 7 day “hold deposit” (25% of the total trip cost) to give you a week to
organize other travel details and make sure you want to travel with us. Within
this period your deposit is fully refundable. On day 8, your deposit becomes non
refundable. We must be notified of deposit hold cancellation by day 7 from the
date of submission. Hold deposits are transferable to another new traveler found
and assigned by original traveler contingent on approval.
- Full balance is due 60 days before the start date of the experience unless
otherwise noted.
CANCELLATION POLICY
- Our tours are limited to a small number of participants, to allow for a more
personable, intimate experience, our cancellation policy is in place to help
guests and us alike work together to maintain the best experience for the cost.
- There are no refunds given after payment. We require travel insurance, and if
you should need to cancel for medical or other reasons beyond your control
insurance should cover your payment. We will not provide refunds or credits for
failure to attend or failure to complete the retreat, or for arriving late or leaving
early. Trip insurance policies should also cover medical expenses in the event
you have an accident while on the trip. Travel insurance policies must be
purchased within 14 days of departure. We reserve the right to cancel retreats
with inadequate participant interest, in which case all money paid to Punto
Dolce will be refunded. Notification of cancellation for this reason will occur 60
days prior to the scheduled experience start date. Punto Dolce cannot be held
responsible for any personal expenses, such as airline tickets due to changes in
itineraries or retreat cancellations.
HOLIDAYS AND SPECIAL EVENTS
- During local or national holidays or special events, on Sundays, and
religious/political/social occasions, certain facilities such as museums, churches,
restaurants, sightseeing tours, and shopping may be limited or not available.
Alternatives will be offered whenever possible to minimize inconvenience to
tour members. Great Tours of Italy cannot be held responsible for any closures or
curtails for any reason.
TRAVEL DOCUMENTS
- United States, Canadian, Australian, New Zealand, citizens require a valid
passport only, when traveling to Italy. Non-citizens have other requirements
which should be checked immediately. G.T.I. is not responsible for providing you
with specific visa and passport information or documentation, and G.T.I. cannot
accept liability for any passenger refused entry onto any transport or into any
country due to failure of the passenger to carry correct documentation. All
passengers traveling internationally are required to have a passport. Italy
requires that the passport be valid for at least six (6) months beyond the
conclusion of your trip. It is your responsibility to verify all visa and passport
requirements.
SINGLE ROOM
- A limited number of single rooms are available at the supplement rate shown
for each tour. While single rooms provide privacy, they are often smaller than
twin bedrooms and sometimes poorly located, especially in older hotels. In
exceptional cases where single rooms reserved by us are not available, refunds
will be made by the Tour Director. Claims made in this respect cannot be
accepted after the vacation is completed.